SERVICE DELIVERY PLATFORM (VAS)

 

It’s majorly a VAS industry application and capable of managing all products & subscriber in a single window. This product can handle 1 Lac hits per min wherein a complete profile, billing and subscription are recorded. This system gives you entire data of user & product history.




 

KEY FEATURES

·                User On boarding

·                Smart Payment

·                Content Manager

·                Content Delivery

·                Churn Data

·                Bulk Campaign – SMS, IVR, Digital

·                Telco Integration

·                Notification

·                Easy Renewals

·                Multi User & Telco

 

1.   Purpose The purpose of this document is to define Client requirements for the development of Service Delivery Platform- SDP to enhance operation for our Value Added Services running across operators in India and abroad.

2. Need Analysis Currently Client offering their consumer VAS service globally. The current operations and services are managed manually with cloud hosting and same require lot of manual intervention to run daily operations. Due to manual intervention quality of service impact and designated engineers spend more time to streamline service delivery. Keeping above challenges in daily operations, Client identified the need of high quality of Service Delivery Platform- SDP which will define clear role of daily operations and improve quality of service delivery. The broad scope of work required from SDP with following features.

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What is SERVICE DELIVERY PLATFORM (VAS)?